Front Desk Coordinator

Who We're Looking For

We're hiring a Front Desk Coordinator. This role is the first voice patients hear and the last face they see. You set the tone for the entire experience.

We want someone who:

• Has real dental front office experience
• Understands insurance verification, co-pays, and collections
• Can manage a schedule that keeps production on track without double-booking or leaving gaps
• Communicates clearly with patients, providers, and teammates, even when the day gets chaotic
• Takes ownership of the front desk

What You'll Actually Do

• Own the patient experience from check-in to check-out
• Manage scheduling across providers, including follow-ups, reschedules, and same-day adjustments
• Verify insurance benefits, explain patient financial responsibility, and collect payments confidently
• Keep patient records accurate and current
• Prepare daily schedules and patient charts so the clinical team can hit the ground running
• Answer phones with professionalism and handle inquiries efficiently
• Support the overall flow of the office so nothing falls through the cracks

What You Bring

• Previous dental front office experience (required)
• Familiarity with dental practice management software (tell us which ones you know)
• Strong organizational skills and the ability to juggle without dropping things
• A professional, warm communication style, on the phone and in person
• Confidence handling financial conversations with patients
• High school diploma or GED

What We Offer

• Paid time off
• Paid Legal Holidays
• Team Lunches

Job Type: Full-time

Pay: $20.00 - $27.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person