Front Desk Coordinator

Front Office Associate – Miracle Ear

Location: Falmouth MA
Schedule: Monday – Friday | 8:30 AM – 5:00 PM
Starting Pay: $19/HR + Monthly Bonus Opportunities

Email: NicoleMartin@FrasierEnterprises.com

Phone: 401-409-5356

About Us:

Miracle Ear is a trusted leader in hearing health care. At our Falmouth MA location, we pride ourselves on offering compassionate service and personalized care to our patients. We are currently seeking a Front Office Associate to support daily administrative operations and help create a welcoming environment for our patients.

Position Summary:

The Front Office Associate plays a critical role in ensuring smooth office operations. You will be the first point of contact for patients, providing exceptional service while handling a variety of administrative and clerical tasks. This is a great opportunity for someone who is organized, detail-oriented, and looking for a Monday–Friday role with growth potential.

Key Responsibilities:

• Greet and assist patients with professionalism and care
• Answer and direct phone calls in a timely manner
• Schedule and confirm patient appointments
• Maintain accurate and up-to-date patient records
• Handle incoming/outgoing mail and office communications
• Monitor and order office supplies as needed
• Coordinate with other departments to ensure office procedures are followed
• Resolve basic office-related issues or escalate when necessary
• Perform general receptionist and administrative duties

Requirements:

• Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational and time-management abilities
• Ability to multitask and work independently in a fast-paced environment
• Previous experience in a front office, receptionist, or administrative role is preferred but not required

Why Join Us?

• Family-Friendly Schedule – No weekends!
• Base Pay: $19/hour starting rate
• Bonuses: Monthly bonus potential
• Raises: Opportunity for yearly increases
• Supportive Work Environment – Work closely with a team that values collaboration and patient care

How to Apply:

Send your resume to NicoleMartin@FrasierEnterprises.com
Interviews by appointment only — this week only!

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience:

• Office: 1 year (Preferred)

Ability to Commute:

• Falmouth, MA 02540 (Required)

Work Location: In person