Front Desk Coordinator Luxury Salon

Location: SouthPark - Charlotte, NC

Schedule: Full Time, Saturdays required
Compensation: Competitive hourly rate
Start Date: Immediate

We pride ourselves on offering an elevated beauty experience that blends artistry, hospitality and style.
Our salon is known for exceptional service, a beautiful atmosphere and a clientele that appreciates excellence.
We are looking for a polished professional Front Desk Coordinator.

Your Role:
Managing the flow of clients and supporting our team to create a seamless, luxurious experience.

Responsibilities:
Greet every guest warmly and ensure a five-star first impression.
Manage the appointment book and stylist schedules.
Handle check-ins, check-outs, and payments.
Answer phone calls, emails and inquiries professionally and promptly.
Maintain a clean, organized and inviting front desk area.
Support stylists and management with daily operations.
Promote retail products and salon services to enhance the guest experiences.

Qualifications:
Previous experience in a high-end hospitality/service environment preferred.
Excellent communication and customer service skills.
Strong attention to detail and multitasking ability.
Professional appearance and demeanor.
Comfortable with salon booking software.
Team oriented with a positive, proactive attitude.