Front Desk Office Associate

Job Summary
Are you friendly, organized, and ready to be part of a professional office? We’re looking for a reliable, energetic and detail-oriented Front Desk Office Associate to join our team! As the initial point of contact for guests and callers, you will play a vital role in creating a friendly and professional atmosphere. Your organizational skills, friendly demeanor, and ability to manage multiple responsibilities will help support our heating and cooling office.

Duties

• Greet visitors and direct them appropriately, creating a positive first impression
• Provide exceptional customer support by addressing questions promptly
• Answer phone calls and route them, or schedule appointments
• Handle data entry tasks accurately
• Maintain files, both physical and digital, to ensure easy access to documents
• Support clerical tasks and manage correspondence
• Maintain a clean and organized office area

Requirements

• Ability to operate standard office equipment
• Strong organizational skills with the ability to prioritize tasks to meet deadlines
• Exceptional interpersonal and customers service skills
• Excellent written and verbal communication skills and proofreading ability
• Friendly, reliable, and team-focused
• Strong attention to detail and accuracy
• Proficient in Microsoft Office Suite and able to quickly learn other computer programs including email management and dispatch software
• Excellent understanding of English including grammar, punctuation, and spelling
• Experience with bookkeeping or QuickBooks is a plus but not mandatory

Benefits

• Pay based on experience
• Steady, year-round work
• Retirement plan with match
• Health insurance
• Paid time off
• Paid holidays

Pay: $13.00 - $17.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person