FRONT DESK OFFICER

REQUIRE FRONT DESK OFFICER (MALE + NIGHT SHIFT) AT OUR HOTEL AT AMEER KHUSROO ROAD, KARACHI

Key Responsibilities:

• Greet and welcome guests, visitors, and clients in a professional manner
• Manage check-in and check-out procedures efficiently
• Handle reservations, bookings, and cancellations
• Answer phone calls, emails, and inquiries promptly
• Provide accurate information about services, facilities, and policies
• Maintain records of guest information and transactions
• Handle customer complaints or concerns professionally and escalate when needed
• Coordinate with housekeeping and other departments to ensure smooth operations
• Manage billing, payments, and issue receipts
• Ensure the reception area is clean, organized, and presentable at all times

Requirements:

• Proven experience in a front desk, receptionist, or customer service role
• Strong communication and interpersonal skills
• Professional appearance and attitude
• Ability to multitask and work under pressure
• Basic computer skills (MS Office, booking systems, etc.)
• Good organizational and problem-solving skills
• Flexibility to work in shifts, including weekends and holidays

Job Type: Full-time

Pay: Rs40,000.00 - Rs60,000.00 per month

Work Location: In person