Front Desk Officer (FDO)

• Minimum Bachelor's Degree is required.
• 2 years experience in a customer service, hospitality, or front office role is preferred.

Skills:

• Communication: Excellent verbal and written communication skills to effectively interact with customers, staff, and management.
• Organization: Ability to multitask, prioritize, and manage time efficiently in a busy environment.
• Tech-Savvy: Knowledge of office software (e.g., Microsoft Office Suite) and front desk software (e.g., booking systems, phone systems).
• Problem-Solving: Ability to handle customer complaints or requests in a calm and professional manner.
• Attention to Detail: Ensuring all information, such as bookings or guest details, is accurately recorded.
• Interpersonal Skills: Friendly and approachable demeanor, capable of building rapport with guests

Front Desk Officer Responsibilities:

• . Greeting and Welcoming Guests
• Check-In and Check-Out:
• Reservations:
• Customer Service:
• Communication with Staff and Management:
• Billing and Payments:
• Administrative Tasks:

Job Type: Full-time

Pay: Rs35,000.00 - Rs40,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• required: 2 years (Preferred)

Location:

• Rawalpindi (Preferred)

Work Location: In person