Front Desk Receptionist

• Providing registration form for new patients and guiding them in the process.
• Registering the new OPD patients
• Managing internal and external call and be able to transfer the same to concerned person.
• Scheduling appointments for consultants.
• In case the patient is a follow up OPD case finding out the registration number from patient or from HIS.
• OPD Billing the patient for the services to be availed or already availed
• Receiving cash or using EDC machine in case payment offered via credit/ debit card.
• Generating due bills in specific situations, after the authorization from concerned higher authority in OPD.
• Guiding patients to OPD Nursing Station or handing over patients to concerned consultants’ OPD coordinator after the billing.
• Cancelling the OPD bills and making refunds in case of cash and payments made via credit/ debit cards.
• Doing all the above activities manually in case HIS is down.
• Learning the HIS processes to the smoothest process level possible.
• Depositing cash, credit/ debit card payment slips, and credit letters from corporate to accounts department after his/ her shift is over.

Job Type: Full-time

Pay: From ₹12,000.00 per month

Work Location: In person