Front Desk Receptionist

Job Title: Receptionist

Company: StarKids Salon & Spa
Location: DFC Branch – Dubai, UAE
Employment Type: Full-Time

About StarKids Salon & Spa

StarKids Salon & Spa is a premium kids salon dedicated to creating a fun, safe, and professional grooming experience for children. We are looking for a confident, organized, and customer-focused Receptionist to join our DFC branch and be the face of our brand.

Salary & Benefits

• Salary: AED 3000 – AED 3,500 (based on experience)
• Performance-based incentives linked to branch targets
• Visa as per UAE labor law (if applicable)
• Annual leave and benefits as per UAE labor regulations
• Career growth opportunities within the company

Job Summary

The Receptionist is the first point of contact for children and parents visiting the salon. This role requires strong communication skills, excellent organization, sales ability, and experience in managing salon systems such as Fresha.

You will play a key role in appointment management, billing, sales support, and ensuring smooth daily operations.

Key Responsibilities Front Desk & Client Experience

• Welcome clients warmly and professionally
• Handle phone calls, WhatsApp inquiries, and online bookings
• Provide accurate service and pricing information
• Ensure a positive and smooth client journey

Appointment & System Management

• Manage bookings efficiently using Fresha
• Maintain accurate client records
• Confirm appointments and reduce no-shows
• Track daily sales and assist with revenue reporting

Billing & Cash Handling

• Generate invoices and process payments (cash, card, online)
• Ensure daily cash reconciliation with zero discrepancies
• Maintain accurate financial records

Sales & Target Support

• Promote packages, memberships, and retail products
• Support the branch in achieving monthly targets
• Upsell and cross-sell confidently

Operations & Compliance

• Maintain front desk cleanliness and organization
• Follow company SOPs and reporting structure
• Maintain punctuality and consistent attendance
• Ensure adherence to company policies

Requirements

• Minimum 1–2 years of salon or beauty industry experience (mandatory)
• Strong knowledge and hands-on experience with Fresha booking system (preferred)
• Excellent communication skills in English
• Sales-oriented mindset
• Strong organizational and multitasking skills
• Professional appearance and positive attitude
• Ability to work in a fast-paced kids’ environment

Ideal Candidate Profile

We are looking for someone who:

• Is reliable and consistent
• Can handle pressure during busy hours
• Understands salon operations
• Is confident in sales and client handling
• Takes ownership and responsibility

Growth Opportunity

High-performing receptionists who demonstrate leadership, accountability, and consistent performance may be considered for future supervisory roles within StarKids Salon & Spa.

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month