Front Desk Receptionist

Job Summary
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. This is a Pediatric & Orthodontic Office. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires proficiency in multi-line phone systems, strong computer skills, and the ability to handle a variety of office management duties efficiently.

Duties

• Greet and assist clients and visitors in a professional manner.
• Manage multi-line phone systems, directing calls appropriately while maintaining excellent phone etiquette.
• Perform data entry, filing, and clerical tasks to support office operations.
• Maintain organized records and schedules through calendar management.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Collaborate with team members to ensure smooth office operations and effective communication.
• Assist with administrative tasks as needed, including verifying benefits and eligibility through various insurance carriers.
• Maintain confidentiality of sensitive information in accordance with company policies.

Qualifications

• Previous experience in a front desk or receptionist role is preferred.
• Bilingual candidates are highly desirable to enhance communication with diverse clientele.
• Strong organizational skills with the ability to manage time effectively in a fast-paced environment.
• Proficient in Open Dental applications.
• Familiarity with dental receptionist duties is a plus but not required.
• Excellent typing skills with attention to detail for data entry tasks.
• Proven customer service experience with a focus on creating positive client interactions.
• Ability to work independently as well as part of a team, demonstrating flexibility and adaptability in various situations.

Pay: $16.50 - $20.00 per hour

Work Location: In person