Front Desk Receptionist

Job Title: Receptionist / Customer Care & Office Administrator

Location: 3235 Skylane Dr. Unit 111, Carrollton, TX
Company: Shadeotech Window Fashions

About the Role

We are looking for a Receptionist / Customer Care Specialist who can organize, coordinate, and support daily office operations. Your role is to create a welcoming environment for customers, ensure smooth office workflow, and provide administrative support to our team.

This position requires someone who is organized, friendly, detail-oriented, and able to manage multiple tasks in a busy office environment.

Responsibilities

• Greet and assist visitors at the showroom
• Answer calls, texts, emails, and customer inquiries
• Schedule meetings, customer appointments, and installer visits
• Coordinate with sales reps and installers
• Organize the office and showroom
• Perform data entry and scan documents
• Upload and attach documents/files into HubSpot CRM
• Assist with email sequences, tasks, and follow-ups
• Manage social media posts and simple content updates and Blogs
• Prepare and send thank-you cards to customers
• Ensure invoices and payments are processed on time
• Maintain office supplies, printers, copier, and scanner
• Plan small in-house or off-site events (celebrations, meetings, etc.)
• Provide general administrative support to management and staff

Skills & Qualifications

• Knowledge of office administration duties, systems, and procedures
• Proficiency in MS Office (Excel, Outlook)
• Experience using office equipment (printers, scanners, copier)
• Familiarity with email scheduling tools
• CRM experience (HubSpot preferred, but we will train)
• Strong time-management and ability to multitask
• Excellent written and verbal communication skills
• Attention to detail and strong problem-solving skills
• Professional, friendly, and customer-focused attitude
• High School diploma required; additional admin training is a plus

Bonus Skills (Not required but helpful)

• Experience as a front desk receptionist or administrative assistant
• Social media experience (posting updates, stories, etc.)
• Prior customer service or scheduling background

What We’re Looking For

Someone who can ensure the smooth daily operations of the office, maintain a pleasant customer experience, and support our team with communication, organization, and administrative tasks.

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits:

• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Did you work with any CRM?
• Did you work with Social Media?
• Did you Work with Canva?

Language:

• Spanish (Preferred)

Ability to Commute:

• Carrollton, TX 75006 (Required)

Work Location: In person