Front Desk Receptionist

Job Overview:

We are looking for a friendly, organized, and professional Receptionist to join our nail salon team. The receptionist will be the first point of contact for our clients, helping create a welcoming and relaxing environment. This role involves managing appointments, assisting customers, and supporting the daily operations of the salon.

Key Responsibilities:

• Greet and welcome clients as they enter the salon
• Answer phone calls and respond to customer inquiries
• Schedule, confirm, and manage client appointments
• Check clients in and out using the salon booking system
• Process payments (cash, card, and other payment methods)
• Maintain a clean and organized front desk area
• Communicate with nail technicians to coordinate services and appointments
• Assist with basic administrative tasks as needed
• Provide excellent customer service and ensure a positive client experience

Qualifications:

• Friendly, professional, and customer-oriented attitude
• Strong communication and interpersonal skills
• Basic computer and phone skills
• Ability to multitask and stay organized in a fast-paced environment
• Reliable, punctual, and responsible
• Previous receptionist or customer service experience preferred

Language Requirement:

• English required
• Vietnamese preferred to help communicate with staff and clients

Work Environment:

• Fast-paced salon environment
• Team-oriented workplace
• Opportunity to grow within the business

Job Type: Part-time

Benefits:

• Employee discount

Work Location: In person