Front Desk Receptionist

Company Overview

Ciao Bella Cosmetic Surgery Center is a premier, accredited surgical facility providing world-class cosmetic surgery services in Arizona. Founded in 2007, our practice has grown into a state-of-the-art cosmetic surgery center with three operating rooms and a collaborative team of experienced surgeons and medical professionals dedicated to enhancing patients’ natural beauty. Our commitment to exceptional customer service, attention to detail, and outstanding results has attracted patients from across the country and around the world.

Position Overview

We are seeking a professional, reliable, and patient-focused Front Desk Receptionist to join our team. This individual serves as the first impression of our practice and plays a key role in delivering a welcoming, organized, and high-end patient experience.

The ideal candidate is friendly, detail-oriented, and comfortable managing multiple responsibilities in a fast-paced medical environment while maintaining professionalism and compassion. Bilingual (English/Spanish) is a plus

Responsibilities

• Greet and welcome patients and visitors professionally and warmly
• Answer multi-line phones and direct calls appropriately
• Schedule consultations, procedures, and follow-up appointments
• Check patients in and out efficiently
• Verify patient information and maintain accurate electronic medical records
• Collect payments, balances, and co-pays
• Coordinate communication between providers, clinical staff, and patients
• Maintain front office organization and workflow
• Provide patients with forms, instructions, and general practice information
• Ensure HIPAA compliance and patient confidentiality
• Deliver exceptional customer service aligned with our patient-centered culture

Qualifications

• Previous receptionist or front desk experience required (medical office preferred)
• Strong customer service and communication skills
• Professional appearance and demeanor
• Excellent organizational and multitasking abilities
• Comfortable working in a fast-paced environment
• Basic computer skills required; EMR experience preferred
• Reliable, punctual, and team-oriented
• Ability to handle sensitive situations with discretion and empathy

Preferred Experience

• Cosmetic surgery, plastic surgery, dermatology, or medical spa experience
• Medical scheduling and insurance familiarity
• Experience collecting payments or discussing patient financial responsibilities

Schedule

• Full-Time
• Monday – Friday
• 8:00 AM – 6:00 PM
• No weekends

Why Join Ciao Bella Cosmetic Surgery Center?

• Work in a premier cosmetic surgery practice
• Supportive and professional team environment
• Stable weekday schedule
• Competitive pay based on experience

Pay: From $20.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Application Question(s):

• Reception is a key role in our practice. What motivates you to stay committed to a workplace long term?
• Where do you see yourself professionally in 3-5 years?
• Will you be able to reliably commute to Chandler, AZ 85224 for this job?

Work Location: In person