Front Desk Receptionist

Job Summary
The Front Office Associate is responsible for both client relationship management and generating new business. This role involves reaching out to current clients, cold calling potential clients, creating estimates, following up on sales leads, and tracking marketing efforts through CRM system. You'll be the friendly voice that ensures our clients feel heard, valued, and ready to take the next step with us.

Key Responsibilities

• Client Outreach: Call existing clients for follow-ups, updates, and service reminders.
• Cold Calling & New Business Development: Identify potential clients and reach out to introduce Signarama Lynnwood's services.
• Estimates & Follow-Ups: Create accurate estimates for clients and follow up with leads to ensure timely conversion to projects.
• CRM Management: Log marketing calls, track client interactions, and ensure all information is updated in our CRM system.
• First Impressions: Greet visitors, answer phones, and direct inquiries with a professional and pleasant demeanor.
• Administrative Support: Assist the sales team with scheduling, project updates, and other office tasks as needed.

Qualifications

• Excellent communication skills with a friendly and professional phone presence.
• Experience in customer service, sales, or telemarketing is a plus.
• Comfortable with cold calling and reaching out to new clients.
• Ability to create and track estimates using software tools (training provided).
• Proficient in using CRM systems or willingness to learn.
• Organized and detail-oriented with the ability to multitask.
• Positive attitude and commitment to providing an exceptional customer experience.
• Interest in signage or branding is a bonus!

What We Offer

• A supportive and dynamic team environment.
• Opportunities for professional growth in the signage and design industry.

Who You Are:

✨ Outgoing, friendly, and love talking to people
✨ Organized & great at multitasking
✨ Proactive, detail-oriented, and customer-focused
✨ A problem-solver with a positive, can-do attitude

Why Join Us?

Fast-paced, fun, and team-oriented environment
Opportunity to build relationships & grow with the company
Play a key role in our success while helping local businesses shine!

Ready to be the voice and face of Signarama Lynnwood?

— we’d love to hear from you!

Pay: $18.00 - $20.00 per hour

Application Question(s):

• This is not a remote job. Will you be able to reliably commute to Lynnwood, WA 98036 for this job?

Work Location: In person