FRONT DESK RECEPTIONIST

• Greet guests and complete check-in and check-out procedures
• Manage bookings and reservations
• Assign rooms, verify payment methods, and verify room statuses
• Handle guest questions and requests
• Answer and forward phone calls
• Assist with administrative and clerical tasks
• Manage documents and maintain the confidentiality of guest and company information
• Ensure that our lobby is clean and orderly at all times
• Fill in washing/drying/folding/stocking and prepping linen bags for Housekeeping

Job Requirements:

• 2+ years of experience working as a Resort Receptionist
• Excellent communication, organization, and multitasking skills
• A professional and positive attitude, especially in high-pressure situations
• A strong attention to detail
• Basic computer skills