Front Desk Receptionist

At Anchorage Pediatric Dentistry, we're passionate about creating a welcoming environment where every patient feels valued and cared for. As our Front Desk Administrator, you'll be the friendly face that greets patients and their families, ensuring their experience with us is nothing short of exceptional. You'll be instrumental in organizing and scheduling appointments, verifying insurance details, and keeping our office running smoothly. Your role is crucial in supporting our dental team to deliver the highest standard of care.

We believe in fostering a supportive and collaborative atmosphere, and we're committed to your professional growth. You'll enjoy a range of benefits, including comprehensive medical, dental, and vision coverage, a 401(k) plan with a generous employer match, profit-sharing opportunities, paid sick leave, and paid holidays. We're looking for someone proactive and dedicated—someone ready to bring their positive attitude and attention to detail to our growing team. On-the-job training available.

If you're ready to make a difference and be a part of a team that values kindness, education, and excellent treatment, we encourage you to apply today. Let's work together to make a lasting impact on our community's dental health.

Job Responsibilites:

• Greet and assist patients during check-in and check-out procedures.
• Coordinating treatment appointments and necessary follow-ups for patients.
• Contacting patients regarding their balances and ensuring timely payment collection.
• Presenting treatment options to patients.
• Managing phone calls and scheduling appointments efficiently.
• Addressing specific patient care needs, including prescriptions, specialist follow-ups, and post-treatment inquiries.

Job Qualifications:

• A successful candidate will exhibit good teamwork.
• The individual should thrive in a fast-paced, multitasking environment.
• Strong interest in personal and professional growth, leadership, and financial development is essential.
• Must possess excellent organizational and professional skills.
• Outstanding communication skills and a friendly, upbeat demeanor are a must.
• Comfortable with financial discussions and collecting payments of various sizes.
• Previous experience of at least 1 year in a dental or medical front office setting is preferred.
• Dependability and consistent attendance are crucial.
• The ability to adapt and handle changes effectively is necessary.

Experience:

• Preferred 2 years of Customer Service experience.
• Preferred 1 year of experience as a Dental Receptionist.

About Us

At Anchorage Pediatric Dentistry, we provide comprehensive pediatric dental care for infants, children, and adolescents in Anchorage and all across Alaska. Our passion and purpose are to provide the best possible pediatric dental care through kindness, education, and excellent treatment.

Our Board Certified Pediatric Dentists pay special attention to each patient's dental needs, and we take the time to make sure that they are comfortable. Kindness is important. Our pediatric dental office is committed to providing excellent care, and all our staff strive to make this a reality.

Company's website: https://www.AnchoragePediatricDentistry.com

Job Type: Full-time

Pay: $18.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person