Front Desk Receptionist

We are seeking a friendly, organized, and professional Hospital Receptionist to manage our front desk operations. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently handling administrative and communication tasks.

Key Responsibilities:

• Greet and assist patients, visitors, and staff in a courteous and professional manner
• Answer phone calls, schedule appointments, and respond to inquiries
• Maintain patient records and update information accurately
• Handle patient check-in and check-out procedures
• Coordinate with doctors, nurses, and other departments
• Manage billing inquiries and direct patients accordingly
• Ensure the reception area is clean, organized, and presentable
• Handle emergency situations calmly and follow proper protocols

Requirements:

• High school diploma or equivalent (Bachelor’s degree is a plus)
• Proven experience as a receptionist or front desk representative (hospital/clinic preferred)
• Strong communication and interpersonal skills
• Basic computer knowledge (MS Office, hospital software is a plus)
• Ability to multitask and work under pressure
• Professional appearance and positive attitude

Preferred Skills:

• Experience in healthcare or medical administration
• Knowledge of medical terminology
• Strong organizational and time management skills

Job Type: Full-time

Work Location: In person