Front Desk Receptionist

Job Title: Front Desk Associate / Bar Support

We are looking for a reliable and energetic Front Desk Associate who can also assist with bar sales when needed. This role requires excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Greet customers and provide a welcoming, friendly experience
• Manage check-ins, reservations, and answer phone inquiries
• Handle payments and maintain accurate records
• Ensure all waivers are completed and properly organized
• Assist customers with questions about our services, programs, and events
• Support bar operations by taking orders, serving drinks, and processing transactions
• Promote and upsell food, beverages, and event packages
• Maintain cleanliness and organization of the front desk and bar area
• Use Excel to track basic reports, customer information, or internal records
• Communicate effectively with team members to ensure smooth operations

Requirements:

• Strong customer service and communication skills
• Ability to multitask and stay organized under pressure
• Basic knowledge of POS systems (Toast or similar is a plus)
• Basic to intermediate Excel skills
• Comfortable handling cash and card transactions
• Friendly, proactive, and team-oriented attitude
• Availability to work evenings and weekends

Preferred:

• Previous experience in customer service, front desk, or bar/restaurant environment
• Sales or upselling experience

Pay: From $13.00 per hour

Work Location: In person