Front Desk Receptionist

Job Overview
We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our team at Fairborn Vision Center. This role is essential in creating a welcoming environment for our patients while supporting both front desk operations and basic clinical duties.

The ideal candidate will have strong communication skills, a positive attitude, and the ability to multitask in a fast-paced healthcare setting. Previous experience in customer service or a medical/optometry office is preferred, but we are willing to train the right person.

Key Responsibilities

• Greet and check in patients in a professional and friendly manner
• Answer phone calls, schedule appointments, and manage calendars
• Verify insurance information and assist with basic billing inquiries
• Maintain accurate patient records and handle data entry
• Perform pre-testing procedures (such as auto-refraction, visual acuity, and preliminary screenings)
• Escort patients to exam rooms and prepare them for the doctor
• Coordinate with clinical staff to ensure efficient patient flow
• Process payments and handle front desk transactions
• Keep the reception area clean, organized, and welcoming

What We’re Looking For

• Strong interpersonal and customer service skills
• Excellent organizational and multitasking abilities
• Basic computer skills and comfort with office software
• Willingness to learn clinical pre-testing procedures
• Reliable, punctual, and team-oriented
• Experience in a medical or optometry office is a plus

Join our team as a Front Desk Receptionist and be the friendly face that sets the tone for every patient’s visit! If you love helping people, staying organized, and working in a positive, team-focused environment, you’ll fit right in. This is a great opportunity to grow your skills in both front office and clinical support while making a real impact in our patients’ day.

Pay: From $18.00 per hour

Benefits:

• Paid time off

Work Location: In person