Front Desk Receptionist

Overview

At Sound Vision Care, we believe that every interaction shapes a patient’s experience—and it all starts at the front desk. We’re looking for a receptionist who’s more than just organized and detail-oriented (though those matter too). We want someone who greets every patient with warmth, communicates clearly, keeps things running smoothly under pressure, and shows up every day ready to help the team thrive. You bring positivity, grit, and consistency—we’ll bring growth, great benefits, and a place you can be proud to work.

If you’re bilingual (English/Spanish), all the better—we serve a diverse community and value strong communicators who can make all patients feel welcome and understood.

Responsibilities

• Greet patients warmly and provide excellent customer service
• Answer and manage a high volume of phone calls
• Schedule appointments and assist with patient inquiries
• Scan and upload documents into the system
• Update and maintain accurate patient information
• Perform data entry and ensure records are current and organized
• Multitask efficiently in a fast-paced environment

Requirements

• Strong communication and interpersonal skills
• Ability to handle heavy phone traffic professionally
• Excellent multitasking and organizational abilities
• Attention to detail with data entry tasks
• Basic computer skills (experience with scheduling systems is a plus)
• Ability to work in a fast-paced environment

Hours

Monday - 10:45am - 7pm

Tuesday - 8:45am - 5pm

Wednesday - 8:45am - 5pm

Thursday - 8:45am - 5pm

Friday - 8:45am - 1pm

One Saturday a Month - 8:45am - 1pm

Join us as a Front Desk Receptionist to be the friendly face that keeps our office running smoothly! Your energy, organizational talent, and dedication will make a meaningful impact on our team’s success.

Pay: $23.14 - $27.87 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person