Front Desk Receptionist

Responsibilities:

• Welcoming and supportive towards all residents & family
• Maintain a positive, clean, uncluttered office environment environment
• General administrative duties

The concierge:

• Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way.
• Provide hospitality and deliver excellent customer service to residents, families, visitors, and vendors.
• Answers incoming calls with a positive professional demeanor and provides routine information to callers; records messages and routes calls to appropriate departments .
• Performs general clerical functions including basic computer skills, memos, filing, processing facility mail; and operating general office equipment.
• Screens and directs all visitors.
• Ensures that an attractive home environment exists at all times for the benefit of the residents.
• Clean and maintain lobby and all areas in a clean and uncluttered manner
• Performs other duties as assigned.

Qualifications

• High school diploma or equivalency
• Ability to read, write, speak & understand the English language
• Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.
• Demonstrate computer skills and ability to interact with a variety of electronic devices.
• Ability to communicate effectively verbally and in writing using the English language.
• Ability to handle multiple tasks simultaneously.
• PA Driver's license required.
• Business casual attire required.
• Ability to lift up to 25lbs, push, pull wheelchair / utility cart etc.

Preferred Qualifications

• Previous experience working with seniors preferred

Monday - Friday 8 am - 4:30 pm

every other weekend

or

Weekends

9 am to 4:00 pm

Pay: $12.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan

Education:

• High school or equivalent (Required)

Ability to Commute:

• Northampton, PA 18067 (Required)

Work Location: In person