Front Desk Receptionist

Job Summary
These employees are the face of the club! You are the go-to person for our members when they have questions or concerns. You are a warm and inviting person who greets all of our members as they come and go through our doors. We set the tone and create a positive environment for all guests!

Duties

• Greet and welcome guests as they arrive, ensuring a positive first impression.
• Manage incoming calls using phone systems, directing inquiries to appropriate personnel.
• Empathize, Reassure, & Resolve member concerns and questions. May include entering broken equipment or maintenance orders.
• Call to update billing information for members. Offer basic membership upgrades.
• Demonstrate excellent phone etiquette while interacting with clients and vendors.
• Maintain and assist with cleanliness of facility.

Requirements

• 18y+ REQUIRED
• Mornings 5a-11a
• Evenings 6p-11p
• Weekends2p-8p required
• Proven experience in a front desk or administrative role is preferred.
• Strong proficiency in office management practices and clerical tasks.
• Sales, Objection overcoming, Booking experience.
• Excellent proofreading skills with attention to detail.
• Effective calendar management abilities to coordinate schedules seamlessly.
• Strong phone etiquette and communication skills are essential.
• Ability to multitask in a fast-paced environment while maintaining professionalism.
• Proficient typing skills to ensure efficient documentation and correspondence.
• Bilingual preferred, not required. Join our team as a Front Desk Receptionist where your organizational skills and customer service expertise will contribute to our welcoming environment!

Job Type: Part-time

Pay: From $17.00 per hour

Ability to Commute:

• Auburn, WA 98002 (Required)

Ability to Relocate:

• Auburn, WA 98002: Relocate before starting work (Required)

Work Location: In person