- We are hiring front desk associates, who are responsible for ensuring all clients have an amazing experience in our stores, from the moment they enter to the moment they leave. This includes assisting clients in polish selection, ensuring clients are comfortable during their service, and going above & beyond a client’s expectations. Job Responsibilities : Open/Close the shop 9:45pm-7:00pm Greet customers ( Check-in) Answer incoming call Schedule appointments Prepare pedicure chairs Direct customers to specific pedicure chair/manicure table Direct customers to correct staff Schedule appointments Take payment/check out customers via booking system Advise correct staff to work on specific customers In charge staff schedule Tidy and maintain the reception area Settle credit card payment/ adjust tip at the end of the day Key Competencies
- verbal and written communication skills
- professional personal presentation
- customer service orientation
- information management
- organizing and planning
- attention to detail
- initiative
- reliability
Job Type: Full-time
Pay: From $17.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: Multiple locations