Front Desk Receptionist

Job Summary
We are seeking a detail-oriented and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires familiarity with medical terminology and various office software systems, ensuring smooth operations within our medical facility.

Responsibilities

• Greet patients warmly and assist them with the check-in process.
• Manage appointment scheduling, confirmations, and cancellations.
• Maintain patient records accurately and ensure confidentiality.
• Process insurance verifications and handle medical billing inquiries.
• Utilize electronic health record systems such as eClinicalWorks and Meditech for data entry and retrieval.
• Assist in the preparation of care plans and documentation for patient visits.
• Answer phone calls professionally, addressing patient inquiries or directing them to appropriate staff.
• Collaborate with healthcare providers to ensure seamless patient care.
• Maintain an organized front desk area and manage office supplies.

Requirements

• Proficiency in medical terminology is essential; knowledge of medical coding is a plus.
• Experience with front desk operations in a healthcare setting preferred.
• Familiarity with electronic health record systems such as eClinicalWorks or Meditech is highly desirable.
• Strong organizational skills with attention to detail in managing files and records.
• Ability to communicate effectively with patients and staff; bilingual in Spanish is an advantage.
• Excellent interpersonal skills, demonstrating empathy and professionalism in all interactions.
• Ability to multitask in a fast-paced environment while maintaining accuracy.

Join our dedicated team where your contributions will make a difference in the lives of our patients!

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Professional development assistance

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 1 year (Required)

Language:

• English (Required)

Ability to Commute:

• Columbus, MS 39705 (Preferred)

Work Location: In person