Front Desk Receptionist

Physical Therapy Works is a fast growing comprehensive outpatient rehabilitation and sports medicine clinic. PT Works specializes in helping patients recover from injuries, manage chronic pain, and improve overall mobility through customized treatment plans.

We are seeking a friendly, professional, and dependable receptionist to join our physical therapy team and be the welcoming face of our Physical Therapy Clinic. The ideal candidate must be organized, punctual, able to multitask, and work well with both patients and staff in a fast-paced environment.

Duties

• Schedule patient appointments and maintain clinic schedule
• Verify patient insurance benefits and eligibility
• Obtain insurance authorizations as needed
• Answer and manage multiline phone system
• Check and return messages from answering machine/voicemail
• Work incoming faxes daily
• Send required documents and faxes to proper physicians and offices input accurate patient information and data into patient charts
• Assist patients with scheduling, paperwork, and general needs
• Send out patient surveys and follow-up forms
• Maintain cleanliness and organization of the office and front desk area
• Assist clinic staff with daily operations when needed
• Provide excellent customer service to all patients and visitors

Qualifications

• Strong communication and customer service skills
• Ability to stay focused, multitask and stay organized
• Basic computer and office skills
• Experience with insurance verification and medical office procedures preferred
• Must be punctual, dependable, and a team player
• Professional appearance and positive attitude require

Work Location: In person

Pay: Depends upon experience

Hours: 7:30am-5:00pm Monday-Thursday

7:30-12:00 pm Friday

No phone calls or walk in. Apply online only

Pay: From $10.00 per hour

Work Location: In person