Front Desk Receptionist

Front desk receptionist/appt and treatment coordinator. ( MUST HAVE DENTAL EXPERIENCE FOR THIS POSITION )

Front Desk dental receptionist plays a vital role in supporting daily operations and ensuring a seamless patient experience from start to finish. This position requires a strong background in dental procedures, treatment coordination, and insurance processes, along with excellent communication and organizational skills.

Responsibilities: Act as a liaison between the doctor and the patient, ensuring clear and compassionate communication

• Support the new patient experience by gathering and organizing necessary information
• Coordinate patient care and treatment plans alongside providers
• Review and present treatment options, answering patient questions with clarity and confidence
• Educate patients on recommended treatments and next steps
• Set up and manage financial arrangements as needed
• Follow up with patients regarding treatment acceptance and continuation of care
• Answer incoming calls and schedule appointments efficiently
• Greet and check in patients, creating a warm and welcoming environment
• Verify insurance coverage and obtain necessary authorizations

Qualifications:

• 1–3 years of experience in a dental office setting (required)
• Strong understanding of dental procedures and insurance billing
• Excellent communication and customer service skills
• Proficiency in Microsoft Office, OneDrive, and Excel
• Familiarity with dental software and phone systems
• Ability to work both independently and collaboratively
• Strong organizational skills with attention to detail
• Ability to thrive in a fast-paced environment while maintaining a positive attitude

Benefits:

• 401(k) with matching
• Health insurance
• Paid time off and sick time
• Employee discounts
• Free parking
• Opportunity to make a meaningful impact in patients’ lives

If you are a motivated, detail-oriented professional with a passion for patient care and dental excellence, we encourage you to apply.

***Do not apply if you do not have current dental experience***

Serious applicants only

Job Type: Full-time

Monday - Friday

Pay: $21-25 per hour

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Experience:

• Dental receptionist: 1 year (Required)

Work Location: In person