Front Desk Receptionist and Administrative Assistant

Overview
We are seeking a friendly, dedicated, hardworking, and detail-oriented full time pediatric receptionist/secretary to join our healthcare team. This role is essential in ensuring the smooth operation of our medical office, providing support to both patients and healthcare professionals. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for delivering high-quality patient care. Benefits include convenient work schedule, Monday through Friday 830am to 5pm, no weekends. Paid time off, health plan, snack room, and occasional lunches by drug reps or the company.

Responsibilities

• Work and communicate with office manager and support staff to schedule patient appointments and manage schedules efficiently, ensuring timely service delivery.
• Maintain accurate medical records and documentation in compliance with privacy regulations.
• Sending patient records and referrals.
• Provide clerical support including filing of results and making patient charts.
• Utilize phone etiquette to communicate effectively with patients, addressing inquiries and concerns professionally.
• Medical reception duties including greeting patients and managing front desk operations. Taking copays, processing payments etc.
• Downloading temperatures
• Uploading receipts, superbills, and mail
• Take basic vitals of patients if needed (training will be provided)

Skills

• Strong understanding of medical office schedule management practices.
• Excellent phone etiquette and interpersonal communication skills.
• Proficiency in managing medical records with attention to detail.
• Ability to perform clerical tasks efficiently while maintaining accuracy.
• Familiarity with medical terminology will enhance the ability to perform reception duties effectively.

Join our team as a pediatric receptionist/ secretary and contribute to providing exceptional healthcare services while growing your skills in a friendly and supportive environment!

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Appointment scheduling: 2 years (Required)
• Medical office: 2 years (Required)

Ability to Commute:

• Owings Mills, MD 21117 (Required)

Work Location: In person