Front Desk Receptionist / Customer Service Role (Automotive)

Body Shop Customer Service Representative – Automotive

Premier Autobody Corp is seeking a reliable and professional Receptionist / Customer Service Representative to manage front desk operations and provide an excellent customer experience. This role is ideal for someone who is organized, personable, and comfortable working in a fast-paced environment.

Key Responsibilities

• Greet customers promptly and professionally upon arrival
• Answer incoming calls and assist with general inquiries
• Schedule appointments and coordinate daily workflow
• Collect and document customer information accurately
• Maintain organized files and assist with basic administrative tasks
• Communicate with customers regarding appointment updates and follow-ups
• Support overall front desk operations to ensure a smooth customer experience

Qualifications

• Strong customer service and communication skills
• Professional phone etiquette
• Basic computer and data entry skills
• Organized and detail-oriented
• Ability to multitask in a fast-paced environment
• Bilingual (Spanish) required

Work Environment

• Fast-paced automotive repair office
• Team-oriented and customer-focused setting

Benefits

• Paid time off (PTO)
• On-the-job training
• Paid holidays

About Us

Premier Autobody Corp is an independently owned collision repair center committed to delivering high-quality workmanship and a customer-focused experience. We are partnered with CARSTAR, a leading North American network in the collision repair industry, offering reliable service backed by a nationwide warranty.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Paid time off

Shift:

• 8 hour shift

Work Location: In person