Front Desk Receptionist — Nail Salon

Job Overview:

J Salon is hiring a professional, organized, and client-focused Front Desk Receptionist for our busy nail salon in Chicago’s West Loop.

Russian language skills are a significant advantage because many members of our team speak Russian. However, strong English communication skills are required for working with clients.

Responsibilities

• Welcome clients and create a professional, friendly salon experience
• Answer phone calls, text messages, emails, and booking inquiries
• Schedule, confirm, reschedule, and cancel appointments
• Explain salon services, pricing, and policies clearly
• Check clients in and out and process payments
• Help clients select the correct service and nail technician
• Rebook clients before they leave
• Communicate appointment changes with nail technicians
• Monitor the salon schedule and help prevent delays
• Maintain a clean and organized front desk and waiting area
• Assist management with basic administrative tasks
• Handle client concerns calmly and professionally
• Follow salon policies consistently

Requirements

• Strong English communication skills
• Russian language is a big plus
• Previous front desk, receptionist, hospitality, retail, or customer-service experience preferred
• Comfortable using computers, booking systems, email, and text messaging
• Organized and able to manage several tasks at the same time
• Reliable, punctual, and responsible
• Professional appearance and communication style
• Able to remain calm in a busy environment
• Comfortable discussing prices, policies, cancellations, and scheduling issues with clients
• Available to work weekends and salon business hours as needed
• Legally authorized to work in the United States

Ideal Candidate

You are attentive, confident, and comfortable communicating with both clients and team members. You understand that the front desk controls the flow of the salon and directly affects the client experience. You follow procedures, notice small details, and take responsibility for your work.

Position Details

• Location: J Salon, West Loop, Chicago
• Position:Part-time and Full-time
• Pay: $19 - $25
• Schedule: Flexible
• Weekend availability: Required

How to Apply

Please submit your resume and include:

• Your current availability
• Your previous customer-service or front desk experience
• The languages you speak
• Your preferred number of working hours per week

Only candidates selected for an interview will be contacted.

Pay: $19.00 - $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Work Location: In person