Front Desk Receptionist - Orthopedics

Front Desk Receptionist

Hoover, AL

OrthoAlabama Spine and Sports is seeking a Front Desk Receptionist for our dynamic medical practice. If you have a desire to join a team of professionals in an environment which encourages growth, and values employees and their contribution to excellent patient care, we would love to hear from you.

Front Desk Receptionist are professionals who are responsible for facilitating and overseeing the daily intake experience of patients. They set the tone for the patient experience and ensure all essential steps are completed prior to the patient seeing the doctor and assist in the check-out process.

MINIMUM REQUIREMENTS

• 2 years experience at a healthcare facility in a front desk role strongly preferred
• Working knowledge of medical terminology, HIPAA regulations
• Innovative thinker with strong conceptual and problem-solving skills
• Meticulous attention to detail with the ability to multitask
• Strong organizational, administrative and planning skills
• Ability to work under pressure and react effectively to emergency situations
• Ability to use discretion while working with sensitive information
• Superior communication skills

SKILLS AND ABILITIES REQUIRED

• Front Desk Receptionist should be confident, friendly and professional
• Outstanding communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility
• Top candidates will work comfortably under pressure while multitasking in a fast-paced environment and can effectively react to patient emergencies
• Basic computer skills
• Experience with EHR’s and Practice Management Systems, particularly ModMed
• Ability to ensure that the patient feels welcome and comfortable
• Comfortable and confident discussing patient financial responsibility: copays, balances, deductibles, etc.

SPECIFIC FUNCTIONS INCLUDE

• Greet and process patients upon arrival in a prompt and efficient manner
• Assist with the check-in process, ensuring that patients are seen in a timely manner
• Answer phone calls in a professional and courteous manner
• Assist with patient check out to include cashier duties and scheduling follow-up appointments
• Assist with keeping work area clean, sanitary and free of clutter
• Assist patient with self check-in as needed
• Professionally assist patients, staff, and visitors
• Adhere to policies and procedures that govern job duties
• Complete documentation timely and clearly
• All other duties as assigned

BENEFITS INCLUDE

• Health
• Dental
• Vision
• PTO
• Life Insurance - company paid
• Short Term Disability - company paid
• Long Term Disability - company paid
• Holiday - observance of 7 paid company holidays
• 401K safe harbor, profit sharing, and cash balance plan

Apply on Website: https://www.orthoalabama.com/careers

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Medical Office: 1 year (Required)

Ability to Relocate:

• Hoover, AL 35244: Relocate before starting work (Preferred)

Work Location: In person