Front Desk Receptionist & Patient Coordinator

About TITE Medical Aesthetics

TITE Medical Aesthetics is a luxury, physician-owned medical spa offering a comprehensive range of services, including Botox, dermal fillers, advanced laser treatments, weight loss programs, and wellness therapies. Our mission is to provide personalized, concierge-level care that enhances our clients' natural beauty and well-being. We are committed to creating a welcoming and supportive environment where clients feel seen, supported, and confident.

Position Overview

As the Front Desk Receptionist & Patient Coordinator, you will be the first point of contact for our clients, embodying the warmth and professionalism that defines the TITE experience. Your role is pivotal in ensuring seamless front desk operations, managing appointment scheduling, client interactions, and administrative tasks, all while maintaining the highest levels of customer service. We are currently looking to fill a part time spot to work alongside additional front desk roles.

Key Responsibilities

• Client Interaction: Greet and assist clients with professionalism and warmth, ensuring a welcoming atmosphere.
• Appointment Management: Manage appointment scheduling and maintain the calendar for providers.
• Communication: Handle phone, web, and email inquiries, providing information about services offered.
• Financial Transactions: Process payments and maintain accurate financial records.
• Coordination: Coordinate with the medical team to ensure efficient workflow.
• Facility Maintenance: Maintain cleanliness and organization of the medical spa.
• Marketing Support: Assist with marketing initiatives and client follow-ups. As well as create and post social media content daily.
• Sales: Ability to upsell and close clients on products and services.​
• Allē Rewards Program: Manage patient rewards + initiate patient outreach.

Qualifications

• Experience: Previous experience in a front desk or customer service role, preferably in a medical or medical aesthetic setting.
• Skills: Excellent communication and interpersonal skills; strong organizational skills and attention to detail.
• Technical Proficiency: Proficiency in scheduling software and Microsoft Office.
• Confidentiality: Ability to handle sensitive information with confidentiality.
• Appearance: Neat, professional appearance.
• Passion: Passionate about the aesthetic industry inside and outside the workplace.

Benefits

• Employee discount on services and products.
• Flexible schedule to accommodate work-life balance.​

If you're enthusiastic about providing exceptional client experiences and have a passion for the aesthetics industry, we invite you to apply and become a part of the TITE Medical Aesthetics team.

Job Type: Part-time

Pay: $17.13 - $19.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• No weekends

Ability to Commute:

• Vancouver, WA 98682 (Required)

Ability to Relocate:

• Vancouver, WA 98682: Relocate before starting work (Required)

Work Location: In person