Front Desk Receptionist /Sales

Part-time, in-person position in San Francisco.

• Able to walk up one flight of stairs, sit at a desk, stand to greet clients, and occasionally lift about 30 pounds.

ROLE:
Supporting the four verticals of the Diamond Wellness brand:
1) (Diamond Pain Relief & Wellness) Pain relief & wellness therapeutic services
2) (The Diamond Method®) Clinical continuing education
3) (IreneDiamond.com) Business success coaching
4) (TeamCare™) Corporate wellness programs.[perplexity]​

Schedule and location

• In-person at our San Francisco clinic in the Marina District
• Shifts are shared between two people and include:
• Mondays and Wednesdays: 10:30 am–3:00 pm or 3:00–8:15 pm
• Either Saturdays or Sundays: 10:30 am–6:15 pm
• Possible Fridays: 11:00 am–5:00 pm
• Part-time to start, with potential to grow into full-time for the right long-term teammate.

What you’ll do (all 4 verticals)

• Serve as the welcoming front-desk presence of Diamond Wellness while also supporting our online education, coaching, and corporate programs.
• Manage outreach, follow-up, and relationship-building to generate new local and national business across all four verticals.
• Use ethical, consultative sales to enroll clients into therapy plans, products, memberships, high-value programs, and events (no hard-pressure tactics).
• Follow our proven scripts and processes reliably, and also think strategically to spot new opportunities, refine messaging, and improve results across all four verticals.[skool]​
• Create brand-aligned marketing content and assets:
• Social media posts, email campaigns, web and sales page copy
• Graphics in Canva and videos edited with modern tools (e.g., iMovie, Adobe, or similar)
• Support day-to-day operations and projects: scheduling, intake, filing, billing, data entry, events, and special projects.
• Handle basic facility maintenance (tidy front area, sweeping, light cleaning, simple upkeep) to keep the clinic welcoming and professional.

How you sell and think

• You are comfortable using and honoring our proven scripts, frameworks, and processes, ensuring consistent and scalable results and improvements.
• You also bring creative thinking: you notice patterns, suggest tests, and see where a small tweak to copy, offer framing, or follow-up sequence can increase conversions and retention.[skool]​
• You resonate with and ideally already know the work of Chet Holmes (Dream 100), Travis Sago (simple, conversational high-ticket selling), Jay Abraham (Too many important elements to list here), and Alex Hormozi (CLOSER-style consultative sales). (PLEASE STUDY THESE SALES + MARKETING PEOPLE BEFORE APPLYING)
• You see sales as love and service—offering beautiful solutions that truly benefit the client’s life—and you are always looking for win–win value for clients, partners, and the business.
• You are both process-driven and inventive: you can follow a script exactly when needed, and you can also propose smart variations, new campaigns, and Dream 100–style outreach ideas to key referrers, companies, and clinicians.[julianmills.co]​
• You naturally think in terms of ROI and leverage: in every interaction, you ask yourself, “How can this ETHICALLY become a referral, a repeat client, a larger engagement, or a new win-win opportunity?”

Ideal candidate for THIS position:

• Big heart and love for life; you enjoy being a key part of a small, stellar team and supporting a big mission to end people’s physical pain and support other practice owners.
• Strong education and/or experience in:
• Sales and business development (ideally including offers over $5,000 using consultative selling)
• Copywriting excellence for social media, web pages, sales pages, and email promotions
• Relationship-based outreach and follow-up
• Comfortable booking clients on the phone, speaking with healthcare professionals, and making warm and cold calls; skilled at writing subject lines and emails that get opened.
• Use AI prompts to support complex tasks and projects, while still doing your own thinking and judgment.
• Self-motivated, organized, and detail-oriented; excellent project and time management; able to handle several situations at once with poise and confidence.
• Tech-savvy on a iOs / Mac.
• Open to receiving and giving constructive feedback designed to grow your skills, and our communication, while benefiting the business.
• Skilled With:
• Canva and video editing tools (e.g., iMovie, Adobe Photoshop, or similar)
• Facebook, Instagram, YouTube.
• Understanding social media KPIs, tracking metrics, and suggesting content optimizations
• WordPress management
• Best SEO practices
• Google Drive
• Nice-to-have: Asana, FileMaker Pro, HighLevel, Aweber, ThriveThemes

Values and culture

• Fully aligned with our 7 Core Business Values, including:
• Being brilliant in all you do and continuously improving.
• Staying positive, optimistic, and loving; no gossiping or complaining.
• Going above and beyond for clients, the team, the environment, and the community.
• Taking personal responsibility, treating the business as your own, and caring about both client outcomes and the P&L.
• Speaking up (positive or negative) in real time and bringing solutions, not just problems.
• Supporting our charitable initiatives (e.g., We Give Back, SuicidePrevention.org, PETA, sustainability, children’s services).
• Getting "shiz" done while having fun—fast, accurate action to completion.
• Share our mission to change how people in pain feel, and to support clinicians and health and wellness providers worldwide through education and business support.
• Care about Planet–People–Prosperity: you naturally pre-cycle, reuse, recycle, and steward resources, and you embrace diversity, multiculturalism, inclusion, and acceptance.

Growth responsibilities and opportunities

• Primary: Manage and grow all four verticals through detailed outreach, exceptional follow-through, sales, and customer support.
• Secondary: Provide front-desk services to run and grow the brick-and-mortar clinic.
• Identify and test new revenue opportunities
• Reactivation campaigns
• Referral and partner programs
• Dream 100–style outreach lists to ideal referrers and companies
• Simple DM/email campaigns and upsell/cross-sell pathways that fit our brand and values.
• Track simple metrics (show rates, close rates, reactivations, referrals) and bring proactive ideas to improve them over time.

Compensation and perks

• Hourly wage plus bonuses and commissions if earned.
• One week paid vacation after 12 months with at least 1,000 paid total work hours (vacation pay based on your average hourly rate).
• Monthly complimentary therapy session from one of our healthcare providers, plus reduced service fees and product prices for yourself and your immediate family and close friends (at our discretion).
• Access to a small exercise room with a treadmill, weights, balls, etc., for personal use when available.
• Surround yourself with 30+ years of experience and expertise in health, fitness, wellness, business sales, marketing, and leading-edge entrepreneurial skills, plus thousands of dollars’ worth of audio, written, and video marketing and sales training from top experts.
• 90-day probation period; performance review every 30 days at the start, then as needed to ensure mutual happiness and open communication.
• Retirement plan available (but optional) through CalSavers.

How to apply

• Cover letter (yes, it's old-fashioned but we find it extremely helpful to know about you.)
• In the first sentence, use the secret word “brilliant.”
• Please self-write it (no AI) as the first part of the screening process.
• Include your requested hourly rate, priced strategically within our reach and aligned with the quality of life you desire.
• Share why you are the best fit for this position and for supporting all four Diamond Wellness verticals.
• Resume (required)
• Submit your resume highlighting relevant sales, marketing, operations, and your wellness/medical education, or corporate experience.

Diamond Wellness is an equal-opportunity employer; diversity, inclusion, and acceptance are central to how the team operates every day.

Job Type: Part-time

Pay: $21.00 - $25.00 per hour

Expected hours: 12 – 20 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Referral program
• Retirement plan

People with a criminal record are encouraged to apply

Experience:

• Sales & Marketing: 2 years (Required)

Work Location: In person