- Greet and welcome clients, visitors, and prospective customers in a professional and friendly manner.
- Provide accurate information about company services, business centre facilities, and available office solutions.
- Answer incoming calls, emails, and WhatsApp inquiries and respond promptly to customer questions.
- Assist walk-in clients by understanding their requirements and directing them to the appropriate department or consultant.
- Schedule appointments, meetings, and client visits.
- Maintain visitor records and ensure a smooth front-desk operation.
- Follow up with client inquiries and maintain excellent customer service standards.
- Handle administrative tasks including filing, data entry, document preparation, and record management.
- Coordinate with the sales and leasing team regarding client requirements and appointments.
- Manage meeting room bookings and assist clients with business centre services.
- Maintain a professional, organized, and welcoming reception area at all times.
- Resolve basic customer concerns and escalate complex issues to management when required.
Requirements:
- Strong communication and customer service skills.
- Ability to confidently interact with clients and provide information about company services.
- Professional appearance and positive attitude.
- Good English communication skills (additional languages are an advantage).
- Basic computer skills, including Microsoft Office and email management.
- Previous experience in reception, customer service, business centre, or real estate industry is preferred.
Pay: AED2,500.00 - AED3,000.00 per month
Work Location: In person