Front Desk Receptionist/Office Assistant

Overview
We are seeking a dynamic and energetic Front Desk Receptionist/Office Assistant. This vital role combines exceptional patient care and service with efficient administrative support, ensuring smooth daily operations and a positive experience for patients and referring offices. The ideal candidate will be proactive, highly organized, and possess excellent communication skills, ready to handle multiple responsibilities with enthusiasm and professionalism.

Duties

• Greet visitors warmly, verify appointments, and direct them appropriately to ensure a professional first impression.
• Manage multi-line phone systems efficiently, answer inquiries promptly, and route calls to the correct departments or personnel.
• Maintain a tidy and organized reception area, including data entry and document proofreading to support office workflows.
• Assist with clerical tasks including copying, faxing, mailing, and maintaining office supplies inventory.
• Provide patient and family support by answering inquiries via phone or email with courteous phone etiquette and professionalism.

Skills

• Proven experience in front desk operations and patient service with strong organizational skills.
• Excellent computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook) and data entry skills.
• Strong clerical experience including proofreading and document management.
• Knowledge of multi-line phone systems and phone etiquette to handle high-volume calls smoothly.
• Exceptional customer service skills with a friendly demeanor and the ability to manage multiple priorities under time constraints.

Pay: $18.00 - $26.21 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Retirement plan

Work Location: In person