Front Desk Receptionist/Office Assistant

Seeking applications for a full-time position as Front Desk Medical Receptionist in Moorhead, MN. We are a three doctor clinic with optical and a wonderful staff of experienced and cross-trained employees. Our new clinic location opened in March 2025.

Training will be provided on-site; previous medical or healthcare experience is helpful, but not required. You must have a great personality and be eager to learn and help patients/customers to ensure high quality customer service as they enter or exit the clinic and over the phone or text messages for scheduling appointments or answering questions. You will ensure a smooth flow of customers through the clinic and optical. You will obtain and document patient demographics and insurance information through phone calls and texts. You will confirm appointments and help fellow staff to verify insurance eligibility. You'll also collect payments. You will help order contact lenses, and also some re-ordering of eyewear. Cross-training throughout the clinic is expected.

Applicants should be detailed-oriented with strong communication (spoken and written, interpersonal and phone and text) and computer skills, friendly and welcoming personalities, a huge smile, and the ability to multitask with other clinical/office tasks. Convenient weekday clinic hours with no evenings. We emphasize that as a small business, we need a reliable individual who can work 40 hours/week. Starting hourly pay is dependent upon experience and pay will increase as your skill set increases.

Benefits package includes health insurance, retirement plan, and vision benefits.

Employees can wear black scrubs or dress professionally.

www.moorheadvision.com

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Medical Specialty:

• Ophthalmology

Application Question(s):

• What are your key strengths/skills that would be valuable in this role?
• What kind of work environment do you thrive in?
• What motivates you to provide excellent customer service?
• What do you believe the receptionist brings to the office culture at any company?
• Imagine you're answering a phone call while a patient is at the desk, and you also need to enter important data into the system. How would you manage these tasks to ensure nothing is missed or entered incorrectly?
• What do you know about Moorhead Vision and why are you interested in working here?
• Why are you leaving or did you leave your current/past employer?
• Our office is open from 8:30 AM to 5:30 PM Monday to Friday. Will you be available to work these hours full-time?

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Moorhead, MN 56560 (Required)

Work Location: In person