Front Desk Receptionist / Legal Assistant

ALL APPLICATIONS WILL REMAIN CONFIDENTIAL – APPLY WITH CONFIDENCE

SPANISH SPEAKING IS REQUIRED

J&Y Law is seeking a professional, organized, and customer-service-oriented Front Desk Receptionist / Legal Assistant to join our growing Personal Injury team. This role serves as the first point of contact for clients, visitors, and vendors while also providing administrative and legal support to our case management and litigation teams.

The ideal candidate is bilingual in English and Spanish, enjoys helping people, has strong organizational skills, and thrives in a fast-paced law firm environment.

About J&Y Law

J&Y Law is a rapidly growing Plaintiff Personal Injury and Elder Abuse law firm dedicated to providing exceptional representation and outstanding client service. We are committed to helping injured clients navigate difficult situations while delivering compassionate and results-driven legal advocacy.

What We Offer

• Competitive compensation
• Medical, Dental, and Vision Benefits
• Paid Parking
• Paid Time Off and Paid Holidays
• Career growth opportunities
• Supportive team environment
• Training and development opportunities

Position Summary

This position combines front desk responsibilities with legal administrative support. The successful candidate will greet clients, answer phones, process incoming and outgoing mail, assist with legal documentation, and provide administrative support to various departments throughout the firm.

Essential Duties & Responsibilities

Front Desk & Client Service

• Greet clients, guests, and vendors in a professional and welcoming manner
• Answer and direct incoming phone calls
• Assist Spanish-speaking clients and callers
• Manage visitor sign-in procedures
• Maintain a professional reception area
• Coordinate conference room scheduling

Mail & Administrative Support

• Sort, distribute, and process incoming mail
• Prepare and send outgoing mail, certified mail, FedEx, UPS, and courier packages
• Scan and upload documents into the case management system
• Process checks and route them to the appropriate department
• Assist with office supply inventory and ordering

Legal Assistant Duties

• Assist attorneys, case managers, and support staff with administrative legal tasks
• Prepare correspondence and legal documents
• Request and organize records
• Upload and organize case-related documents
• Assist with file opening and file maintenance
• Update client information and case notes
• Support various departments as needed

Qualifications

Required

• Fluent in both English and Spanish (written and verbal)
• Minimum 1 year of receptionist, administrative, or legal assistant experience
• Strong customer service skills
• Excellent communication skills
• Professional appearance and demeanor
• Strong attention to detail
• Ability to multitask and prioritize effectively
• Reliable attendance and punctuality
• Proficiency with Microsoft Outlook, Word, and Excel

Preferred

• Experience working in a Personal Injury law firm
• Experience handling legal documents and client files
• Experience with case management software
• Knowledge of medical records and insurance documentation

Ideal Candidate

The ideal candidate is someone who enjoys helping clients, takes pride in providing exceptional customer service, remains calm under pressure, and is willing to support multiple departments as needed. This individual understands the importance of being the face of the firm and helping ensure a positive experience for every client who contacts J&Y Law.

Join our team and become an important part of helping injured clients receive the service and support they deserve.

Compensation & Benefits

• Competitive salary
• Medical, Dental, Vision Insurance
• 401(k) matching
• PTO: 4 Personal Days + 6 Sick Days
• Paid holidays
• Free parking

Confidentiality

• All applications are strictly confidential.