Front Desk Receptionist

• Strictly no smoking environment
• Maintain behavior that is compliant with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA.
• Greet, register, instruct, discharge and provide general assistance to patients.
• Obtain and record demographic, insurance and financial information.
• Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
• Collect co-pays, co-insurance, deductibles and past due balances.
• Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.
• Answer telephone, take messages and return voicemails.
• Provide clerical support as required.
• The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.

Experience Requirements and Preferences::

• Bilingual in English and Spanish required
• Medical office experience and a familiarity with basic medical terminology preferred.
• Ability to work independently and with the public in a high-pressure environment.
• Must have an outgoing and compassionate attitude.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Medical Specialty:

• Primary Care

Application Question(s):

• Are you vaccinated against Covid-19 or willing to be?
• Are you fluent in both English and Spanish?

Work Location: In person