Front Office Admin

Be the Face of DAA Seattle– Join Us as a Front Office Admin!

Are you organized, friendly, and ready to be the first point of contact in a dynamic and fast-paced environment? At DAA Seattle, we’re seeking a dependable and customer-focused Front Office Admin to support daily operations and help ensure a positive experience for everyone who walks through our doors or gives us a call.

As a Front Office Admin, you’ll play a vital role in supporting both customers and internal teams. Your day-to-day responsibilities will include:

• Answering and routing incoming calls efficiently to the appropriate departments or team members
• Retrieving messages from the general voicemail box and communicating with team members as needed
• Assisting title staff with tasks such as printing invoices, matching consigner checks, and filing titles
• · Responds to new dealer registration requests over the phone and through DAA Sales team and processes registrations based on established procedures.
• Responsible for an annual renewal of every active customer file to ensure the auction’s records are up-to-date.
• Maintain dealer registration information in Auction Access database, including but not limited to, rejected documents, expired licenses, reseller permits, and out of business dealerships.
• Update dealership information, such as name changes, physical addresses, and e-mail addresses.
• Providing friendly, professional customer service at the front counter, over the phone, and via other communication channels
• Following up with customers to ensure high-quality service and issue resolution
• Supporting a team-focused, values-driven service culture throughout the organization
• Assisting with general office tasks and stepping in to help other departments when time permits
• Supporting operations during sale days and customer promotional events as neededWhat We’re Looking For:
• High school diploma or equivalent
• 2–3 years of office experience with proficiency in Microsoft Word, Excel, Outlook, 10-key, and general office equipment
• Strong interpersonal, communication, and organizational skills
• Ability to work in a time-sensitive, team-oriented environment
• Proven ability to manage multiple tasks independently
• A positive, service-minded attitude and a willingness to help where needed

Why DAA Seattle?
We’re part of a family-operated company with a strong focus on our people, our customers, and our community. At DAA, you’re not just filling a role — you’re joining a team that values integrity, mutual respect, and a shared commitment to excellence.

This is more than just a front desk job — it’s a chance to grow with a company that recognizes and rewards your contributions.

Sound like the right fit?
Apply today and become a part of the DAA Seattle team where your professionalism and positive energy make a lasting impression!

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Work Location: In person