Front Office Agent

Front Office Agent | Dubai | 4 Star Hotel

A stylish 4-star hotel in Dubai Marina is seeking an enthusiastic and professional FRONT OFFICE AGENT to join its dynamic team. This is a great opportunity to work in one of Dubai s most vibrant hospitality destinations, delivering excellent guest experiences in a modern and international environment.

Work Conditions:

• 6 days per week, 1 day off
• 30 days annual leave

Main Duties & Responsibilities:

• Greet and welcome guests with warmth and professionalism.
• Handle check-ins, check-outs, and room assignments efficiently.
• Manage reservations, guest requests, and inquiries by phone, email, or in person.
• Process payments accurately and handle billing queries.
• Provide local information and recommendations to enhance the guest experience.
• Work closely with housekeeping and other departments to ensure smooth operations.
• Handle guest complaints promptly, maintaining a focus on service excellence.
• Maintain a professional appearance and follow hotel standards at all times.

Compensation & Benefits:

• Service Charge & Tips
• Accommodation provided
• Transportation provided
• Meals included
• Flight Ticket
• Visa & Medical Insurance