Front Office Coordinator

Be the Face of the Office

Looking for a customer service job in Tallahassee where you're more than just answering phones?

We're hiring a Front Desk Coordinator / Office Administrator to support our growing roofing team. This role is perfect for candidates with experience in:

• Front desk

• Customer service

• Administrative assistant roles

• Dental office / medical office / banking

What You'll Do

• Answer incoming calls and assist customers (call center support)

• Greet walk-in clients and provide excellent customer service

• Schedule and confirm appointments

• Perform data entry and manage job files in CRM (AccuLynx)

• Process paperwork, contracts, and invoices

• Follow up on payments and customer reviews

• Keep the office organized and running smoothly

Requirements

Must Have:

• 1+ year of customer service or front desk experience

• Comfortable answering phones and handling customer inquiries

• Basic computer skills (Excel, Word, Outlook)

• Strong attention to detail and organization

Preferred Experience:

• Administrative assistant or office admin experience

• Dental office, medical office, banking, or retail background

• Experience with CRM systems (AccuLynx, Salesforce, etc.)

Why Join Tadlock Roofing?

• Stable, full-time position with growth potential

• Fast-paced environment with a supportive team

• Opportunity to build office and operations experience

What Success Looks Like (First 60 Days)

• Confident handling customer calls and scheduling
• Accurate data entry and document management
• Ability to navigate systems and support the team independently

We offer:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

At Tadlock Roofing, we aim to make a difference in the lives of our employees, the community, and our industry. We are a company that values teamwork, tackles challenges, and serves our customers and the community throughout the state of Florida with top-quality residential and commercial roofing services. Founded in 1980, we have experienced continuous growth through the years and pride ourselves on being one of the premier roofing contractors in the state and named as a "Top 100 Roofing Contractor" in the nation by Roofing Contractor Magazine. Tadlock Roofing participates in E-Verify to confirm employment eligibility.