Front Office - Executive

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

About JLL
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Role
We are seeking a self-motivated, customer-focused professional to serve as the primary point of contact for our clients and visitors. This role requires someone with excellent communication skills who can represent our organization with professionalism and warmth.

Key ResponsibilitiesFront Desk Operations
Welcome and register all visitors according to security protocols

Answer multi-line phone system professionally

Track visitor arrivals and coordinate with hosts

Issue visitor passes and maintain visitor logs

Meeting Room Support
Schedule and manage conference room bookings

Conduct daily room inspections and report maintenance issues

Coordinate room setups and catering arrangements

Provide basic audio-visual equipment support

Administrative Support
Handle incoming/outgoing mail and packages

Manage printing and binding requests

Maintain reception area cleanliness and organization

Procure and distribute office supplies

Additional Duties
Support building services and FM teams as needed

Maintain parking logs (where applicable)

Follow security protocols and report issues

Participate in training and development opportunities

Requirements
Experience: Minimum 2-3 years front-of-house, customer service, or hospitality experience preferred

Skills:
Excellent verbal and written communication

Strong attention to detail

Ability to multitask in fast-paced environment

Professional appearance and demeanor

Flexibility to adapt to changing priorities

Basic computer proficiency

Competencies:
Customer-focused mindset

Team collaboration

Conflict resolution abilities

Proactive problem-solving approach

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.