Front Office Executive & PRO Coordinator

Job Title: Front Office Executive & PRO Coordinator

Job Summary

We are looking for a well-organized and presentable Front Office Executive & PRO Coordinator to manage reception duties while supporting and coordinating all company-related PRO activities. The role requires strong communication, attention to detail, and the ability to manage documentation and follow-ups efficiently.

Key Responsibilities

1. Front Office Management (Primary Responsibility)

• Greet and assist visitors, clients, and staff in a professional manner
• Handle incoming calls, emails, and general inquiries
• Maintain reception area, meeting rooms, and office coordination
• Manage couriers, deliveries, and office supplies
• Schedule meetings and coordinate appointments
• Maintain visitor records and basic administrative logs

2. PRO Coordination (Documentation & Tracking)

• Maintain and update employee visa and document tracker
• Monitor expiry of:
• Visas
• Emirates ID
• Passports
• Insurance
• Coordinate visa processes (new, renewal, cancellation)
• Prepare and organize required documentation for submissions
• Liaise with typing centers, agents, and relevant authorities
• Track application status and ensure timely follow-ups
• Coordinate medical appointments and Emirates ID processes
• Ensure all employee records are complete and up to date

3. Government & Company Compliance Support

• Track company-related renewals such as:
• Trade license
• Establishment card
• Vehicle registration
• Insurance
• Assist in ensuring timely renewals and avoiding penalties
• Maintain proper records of all company legal documents

4. Coordination with PRO Support

• Plan and assign daily/weekly government-related tasks
• Prepare documents required for external submissions
• Coordinate with Primal for:
• Document submission
• Collection of approvals and IDs
• Government visits and follow-ups
• Ensure all tasks are tracked and completed on time

5. HR & Administrative Support

• Maintain employee personal files and documentation
• Assist in onboarding documentation
• Support preparation of letters (NOC, salary certificate, etc.)
• Assist HR and accounts team with basic coordination tasks

Skills & Requirements

• Good communication skills in English (Hindi/Arabic is an advantage)
• Strong organizational and time management skills
• Basic knowledge of UAE visa and PRO processes preferred
• Proficient in MS Office (Excel, Word, Email)
• Presentable and professional demeanor
• Ability to handle multiple tasks and follow up consistently

Experience

• 1–3 years of experience in front office, admin, or PRO coordination preferred

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Work Location: In person