Front Office Receptionist

Company Description

Plutus Associates Capital Limited is an independent financial advisory firm based in the Dubai International Financial Centre (DIFC) and regulated by the Dubai Financial Services Authority (DFSA). The firm specializes in providing personalized investment strategies tailored to clients' unique risk profiles, return requirements, and life cycles. With a commitment to transparency and aligning with client interests, Plutus Associates offers a wide range of services, including investment advisory, arranging deals in investments, and credit-related services. The team of experts at Plutus explores opportunities to deliver unparalleled financial solutions while maintaining unbiased recommendations to ensure client satisfaction.

Role Description

This is a full-time, on-site role for a Front Office Receptionist located in Dubai, United Arab Emirates. The Front Office Receptionist will be the first point of contact for clients and visitors, managing phone calls, maintaining a welcoming reception area, and scheduling appointments. Responsibilities also include coordinating front office operations, providing exceptional customer service, and assisting with administrative tasks to ensure smooth functioning of the office. A professional demeanor and ability to handle client interactions are essential to succeed in this role.

Qualifications

• Strong phone etiquette and the ability to professionally manage incoming and outgoing calls
• Experience in receptionist duties and front-office management
• Exceptional customer service skills with a focus on providing a positive client experience
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office is a plus
• Knowledge of customer relationship management (CRM) tools is advantageous
• Previous experience in a financial or professional services environment is highly desirable