Front Office Receptionist (Male)

Duties and Responsibilities:

• Duties and Responsibilities:
• Greet and welcome guests upon arrival with a warm and professional demeanor.
• Assign rooms and issue room keys.
• Handle all check-in and check-out procedures efficiently.
• Manage online, phone, and walk-in reservations.
• Provide accurate information about room rates, availability, hotel services, and amenities.
• Respond promptly to guests’ queries, concerns, or complaints, ensuring high guest satisfaction.
• Inform guests about payment methods and verify credit card details.
• Coordinate with housekeeping to ensure rooms are clean, well-maintained, and ready for new guests.
• Upsell additional services and facilities (e.g., rooms, dining options) where appropriate.
• Maintain accurate and up-to-date records of bookings, guest information, and payments.

Requirements:

• Proven experience as a Front Desk Agent, Hotel Receptionist, or similar role in the hospitality industry.
• Strong customer service orientation with a friendly and helpful attitude.
• Excellent verbal and written communication skills.
• Good organizational and multitasking abilities.
• Familiarity with hotel booking software and front desk systems is a plus.
• Ability to work flexible shifts, including weekends and holidays.

Company Benefits:

• Visa sponsorship provided
• Medical insurance coverage
• Free staff accommodation
• Complimentary duty meals

Job Type: Full-time

Pay: AED1,600.00 - AED1,800.00 per month