Front Office & Social Media

Job Title: Office & Social Media Coordinator (Female Candidates Only)

Location: Pune, Maharashtra, India

Gender : Female

Reports to: Operations Manager / Talent Manager

Working Mode: 5 Days in office (Full-Time)

Company Overview: We are a dynamic software and content creation company headquartered in Scotland, UK, with a talented development and production team based in Pune, India. We specialise in creating high-quality Architectural digital experiences and producing immersive visual content. We foster a collaborative; international working environment focused on innovation and quality. Role Summary

Role Summary: We are seeking a proactive and versatile Office & Social Media Coordinator to be the welcoming face of our Pune office and a creative voice for our brand. This multifaceted role requires a blend of strong administrative skills, a flair for social media, and a supportive attitude toward talent management functions. The ideal candidate will be a key hub for both internal operations and external communication.

Key Responsibilities

Front Desk & Office Administration:

• Serve as the primary point of contact for all visitors and clients, managing the reception area, visitor log and maintaining a professional environment.
• Control access to production floor and secured offices.
• Coordinate and manage office supplies, vendor relationships, and general administrative tasks.
• Organize and maintain digital office files and records.
• Coordinate travel arrangements for Directors and facilitate their visits as necessary.
• Manage employee ID card administration.
• Manage meeting room availability bookings.

Social Media Management:

• Coordinate with UK marketing team to align marketing strategy and brand positioning.
• Develop, schedule, and publish engaging content across various social media platforms (e.g., Instagram, LinkedIn, Facebook).
• Monitor social media channels, interact with the online community, and respond to comments and messages.
• Track and analyse social media performance to report on key metrics and optimize content strategy.
• Stay informed of the latest social media trends, tools, and best practices.

Talent Management Support:

• Assist the Talent Manager with various HR-related tasks, including scheduling interviews and coordinating with candidates.
• Maintain and update candidate and employee databases with confidentiality.
• Help in organizing HR documents and assisting with the new hire onboarding process.

Essential Skills

• Exceptional verbal and written communication skills.
• Fluent in verbal and written English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational and time management abilities.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• A high degree of professionalism and well-mannered conduct.

Desirable Skills & Experience

• Experience with social media management tools (e.g., Canva, HubSpot).
• Prior experience in a front desk or administrative role.
• Basic understanding of HR and recruitment processes. (ZOHO experience would be an advantage).
• Familiarity with graphic design tools like Canva for creating social media content.

Experience & Qualification

• Bachelor's degree in any discipline.
• 3 to 6 years of proven experience in an administrative, front office, or social media role.

Personal Attributes

• Accommodating & Service-Oriented: A friendly and approachable personality with a genuine desire to assist others.
• Proactive & Resourceful: The ability to take initiative and solve problems independently.
• Detail-Oriented: A keen eye for detail and accuracy in all tasks.
• Adaptable: The flexibility to switch between different responsibilities seamlessly.
• Confidence: A poised and self-assured individual who communicates with professionalism and respect.

What We Offer

• A competitive salary package commensurate with experience.
• A dynamic, collaborative, and supportive work environment.
• Opportunities for professional growth and skill development.
• The chance to be a key player in a growing company.

Job Type: Full-time

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Paid sick time
• Provident Fund

Application Question(s):

• How many years of front office experience you have?
• How many years of social media experience you have?

Work Location: In person