Front Office Specialist

Job Title: Front Office Specialist
Location: The Eye Center, Eugene (with occasional travel to Newport and Florence)
Employment Type: Full-Time
Experience Level: Entry-Level to Mid-Experienced

Position Overview

We are seeking a motivated and professional Front Office Specialist to join our busy ophthalmology practice. This role is ideal for someone who thrives in a fast-paced healthcare environment and is passionate about delivering excellent patient care and customer service.

Key Responsibilities

Responsibilities include, but are not limited to:

• Managing and updating patient medical records

• Scheduling patient appointments efficiently

• Obtaining and verifying patient information, including contact and insurance details

• Greeting and checking in patients in a friendly and professional manner

• Performing patient intake procedures

• Answering and directing telephone calls with excellent phone etiquette

• Collecting patient payments and processing transactions

• Maintaining a clean, organized, and professional reception area

• Assisting the Front Office Manager with administrative tasks

• Supporting office compliance, including maintaining OSHA standards

• Traveling 1–2 times per month to our Newport and Florence locations

Qualifications & Skills

The ideal candidate will possess:

• Strong verbal and written communication skills

• Excellent problem-solving abilities

• Professional and courteous phone etiquette

• Proficiency with electronic medical records (EMR) systems and Microsoft Office

• Ability to multitask and stay organized in a fast-paced environment

• A friendly, patient-focused demeanor as a primary point of contact and advocate

• Knowledge of medical terminology (preferred but not required)

What We’re Looking For

• Positive, enthusiastic attitude

• Team-oriented mindset

• High level of reliability and strong attendance record

• Commitment to providing exceptional patient experiences

What We Offer

• On-site training for the right candidate

• Competitive benefits package

• Supportive and friendly work environment

• Opportunity to grow within a respected ophthalmology practice

How to Apply

Please submit your resume and cover letter for consideration. We look forward to hearing from you!