Fulfillment Planner

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role

As a Fulfillment Planner you will be responsible for managing the end-to-end supply chain operations for make-to-order products, ensuring timely delivery by coordinating with factories and addressing urgent demands from sales teams.

While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:

• Handle E2E Supply Planning Operations for a Drop Ship (Direct Delivery) model - including PO Placement, Payment terms, Shipment Planning as per Customer request, Documentation arrangement for Import / export clearance.

• Develop the 18-month rolling 12NC baseline forecast, manage planning parameters, and maintain a supply plan that optimizes inventory levels, manufacturing capacities, and supplier lead times in collaboration with the RSIM. Prepare intake plans for the full planning horizon. The candidate should have hands on knowledge of IBP modules.

• Own the MTS/MTO PO fulfillment cycle from requisition through Goods Receipt to customer delivery. Ensure the availability, quality, and consistency of the planning parameters for the product portfolio plan

• Drive resolution of structural customer service issues in collaboration with the CFH team. Identify and share with the business any changes to the MTS/MTO supply plan or potential risks/opportunities

• Analyze fulfillment performance, implement cost-saving initiatives, and enhance operational efficiency on the volume/frequency of replenishment

• Communicate effectively with internal stakeholders and external vendors to resolve issues as needed

More about you

• Bachelor's degree in Supply Chain Management / Logistics or other relevant discipline

• 4-5 years experience in order handling roles or sales background to understand customer pain points and manage factory operations

• Experience in managing supply or factory operations is beneficial to challenge and understand factory processes

• It is a requirement that you have a working knowledge of SAP, preferably SAP HANA, and IBP (Integrated Business Planning)

• Strong operational experience, particularly in handling pressure-heavy roles where they need to manage factories and sales teams effectively

• You must be fluent in both Turkish and English to communicate effectively with local factories and the broader team

Everything we’ll do for you

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See #SignifyLife through the eyes of our employees!

Our process

Join us in transforming our industry and making a positive impact on the environment and society. Apply now to become a part of our positive, high-energy team at Signify. We kindly ask you to apply through our Signify career site. After a pre-selection process based on your CV, you will be invited for a video interview and after successful review, a business interview.

We kindly ask you to upload your resume in English.

Come join us, and together we can light the way.