Full-Time Building Services Specialist I

ABOUT US: The Metropolitan Knoxville Airport Authority

Established in 1978, the Metropolitan Knoxville Airport Authority (MKAA) is a nonprofit organization responsible for operating McGhee Tyson Airport (TYS) and Downtown Island Airport (DKX). With 88-years of service to the East Tennessee region, MKAA plays a vital role in the national air transportation network. Centrally located within a day's drive or a short flight from major cities, our airports are key gateways for travelers and businesses alike. If you're passionate about contributing to the continued success and growth of McGhee Tyson and Downtown Island Airports, we invite you to explore this opportunity further.

The Position:

As a part of the Operations Department of the Metropolitan Knoxville Airport Authority, we are are currently seeking a non-exempt Building Services Specialist responsible for maintaining clean and safe facilities by sweeping, mopping, scrubbing, vacuuming, and caring for both hard floors and carpets. Duties include gathering and emptying trash and recycling, servicing and restocking restrooms, and cleaning windows, glass, furniture, fixtures, and walls. Staff follow proper procedures for using chemical cleaners and equipment, preparing cleaning solutions as needed. They assist passengers with general information, report major repairs, and request necessary supplies. Additional responsibilities include removing snow from entrances, spreading de-icing chemicals, monitoring building premises for safety hazards like spills or slippery floors, and operating balers and compactors for recycling.

Responsibilities:

• Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
• Gather and empty trash/recycling receptacles.
• Service, clean, and restock restrooms.
• Clean windows, glass partitions, or mirrors.
• Dust/polish furniture, fixtures, stainless and walls.
• Strip, seal, finish, and polish hard floors and steam-clean or shampoo carpets.
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
• Mix water and detergents or acids in containers to prepare cleaning solutions according to specifications.
• Assist passengers with general information and direction, as needed.
• Notify leaders concerning the need for major repairs or additions to building operating systems.
• Request supplies or equipment needed for cleaning duties.
• Remove snow from building entrances with snow shovels and spread snow-melting chemicals.
• Monitor building premises for safety by observing the areas for spills, water puddles, and other things that could cause a slippery floor.
• Operate balers and compactors to process recycling products.
• Performs related work as required.

The Ideal Candidate:

The ideal candidate will possess strong organizational and time management skills, along with the ability to actively listen and accurately interpret verbal instructions. Attention to detail is essential, as is the ability to identify tasks that need to be completed without direct supervision. Candidates should be capable of establishing and maintaining effective working relationships, delivering general customer service, following both verbal and written directions and proficient in using a two-way radio. A general understanding of cleaning and sanitizing techniques, appropriate cleaning solutions, equipment, tools, and health and safety procedures is preferred. On-the-job training will be provided. Flexibility to work various shifts, including weekends, is a must.

Minimum Qualifications: High School diploma or equivalent preferred; and less than 1-year of experience in custodial work.

Salary and Compensation:

The salary for this position is $16/hour. MKAA offers a very competitive benefit package for this position, including medical/dental/vision benefits, disability/life insurance, vacation leave, sick leave, and a 401(a) retirement program.

Deadline to Apply:

For best consideration, apply by Sunday, November 23, 2025. ***Position open until filled.

Please apply through this website (preferred), or mail resume to P.O. Box 15600 | Knoxville, TN 37901 | Attention: HR. Resumes/Applications must be received by the stated deadline, or postmarked by the deadline date, to be considered. No phone calls or emails please.

Applicants must submit ALL the following to be considered: Official Metropolitan Knoxville Airport Authority Application or resume (Applicants submitting resumes must submit a completed signed copy of the MKAA application prior to being interviewed).

Selection Process:

Applications (and additional documents, if applicable) will be reviewed to identify applicants whose qualifications most closely meet the needs of the Metropolitan Knoxville Airport Authority. Employment process includes a security background check and physical (if applicable), which includes drug testing.

Applicants must be currently authorized to work in the United States on a long-term basis.

The Metropolitan Knoxville Airport Authority conducts random employee drug screening.

The Metropolitan Knoxville Airport Authority is an Equal Employment Opportunity Employer.