Functional Lead, Medical & Customer Experience

The Opportunity

As the Functional Lead, Medical & Customer Experience, you will drive enterprise-aligned strategy and high-impact financial decision-making. You are responsible for shaping investments, ensuring resource optimization, and delivering on financial commitments in a high-pressure, agile environment. This role is critical in shaping the customer facing workforce and enabling trade-offs and
timely division making for critical transitions in portfolio in the next 5 years.

• Strategic Leadership: Serving as the strategic finance lead for Medical & CE, ensuring resources and outcomes align with the CMG strategy. The role will be responsible for influencing and bringing full P&L accountability to the leadership teams of CE and Medical. Moreover, it will be responsible for connecting with Squads and helping drive the right prioritization across CMG investments in CE & Medical (USM).

• Financial Discipline: Owning delivery against financial commitments and using data to shape decision making and influence trade-offs to drive performance as per company’s needs.

• Decision Support: Driving high-impact decisions through structured tradeoff analysis complex tradeoffs with precision. Ability to influence and connect with several stakeholders and curiosity to learn and partner.

• Resource Management: Allocating resources to maximize ROI and portfolio impact while anchoring functional plans in enterprise value creation.

• Key Stakeholders: Senior CMG leaders, two Executives of CMG will be the counterparts, cross-functional stakeholders in USM and CE, and the broader Finance organization.

• Level of Influence: Must influence cross-functional stakeholders to align priorities and resources.

• Exposure: High frequency of managing executive stakeholders with assertiveness and confidence.

• Network Building: Building strong, collaborative networks across USM, CE, and Finance to translate P&L performance into strategic narratives.

• Financial Oversight: Direct responsibility for managing and delivering against assigned project budgets and financial commitments.

• Team Leadership: Leads and manages a team effectively, coaching them to strengthen financial discipline and decision quality.

• Performance Management: Responsible for managing performance to ensure the team delivers results in line with enterprise-aligned priorities.

• Education: University degree in Business or Life Sciences; MBA preferred.

• Experience: 12+ years of progressive finance experience (Pharma/Life Sciences preferred) with a proven leadership track record.

• Champions digital upskilling and the application of AI/digital tools
  across the function to elevate insights.

• Strategic thinker with strong business acumen.

• Ability to influence without authority and navigate cross-functional environments.

• Excellent financial modeling and analytical skills.

• Strong communication skills — able to translate complex data into clear insights.

• Comfort working in a fast-moving, resource-constrained organization.

• High attention to detail with a proactive, solution-oriented mindset.

The expected salary range for this position based on the primary location of California is $191,500 - $355,600. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Relocation benefits are not available for this job posting.

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

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