FURNITURE SALES EXECUTIVE

Customer Service & Engagement

• Greet customers and build rapport to understand their needs and preferences
• Provide excellent customer service throughout the sales process
• Answer product-related questions clearly and professionally

2. Product Knowledge

• Maintain strong knowledge of furniture styles, materials, construction, and features
• Explain benefits, warranties, and care instructions
• Stay updated on new arrivals and current promotions

3. Sales & Upselling

• Guide customers through product selection based on style, budget, and function
• Recommend complementary items (e.g., mattresses, accessories, décor)
• Achieve or exceed monthly/weekly sales targets

4. Demonstration & Presentation

• Showcase furniture features through demonstrations
• Ensure showroom displays are clean, organized, and visually appealing
• Assist with arranging and tagging merchandise

5. Order Processing & Documentation

• Prepare sales invoices, quotations, and order forms accurately
• Process payments and financing applications when needed
• Communicate delivery schedules and policies to customers

6. Problem Solving & Follow-Up

• Handle customer complaints or issues professionally
• Follow up on pending orders, inquiries, and after-sales service
• Coordinate with warehouse and delivery teams to ensure order accuracy

7. Teamwork & Store Operations

• Collaborate with colleagues to meet store goals
• Participate in stock checks and inventory management
• Follow company policies, health, and safety procedures

8. Market & Competitor Awareness

• Stay informed on industry trends and competitor offerings
• Provide feedback to management for improving product selection and sales strategies

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person