General Manager

Location: The Cove – Boutique Beach Resort & Club, Turtle Beach, Karachi

Position Type: Full-time

About Us

The Cove is Karachi’s first boutique beach resort – offering deluxe rooms, a private villa, cabanas, a swimming pool, watersports, and a seaside dining experience. We are committed to creating unforgettable moments for our guests, combining hospitality, comfort, and oceanfront charm.

Role Overview

We are looking for a dynamic General Manager (GM) to lead operations at The Cove. This role is ideal for individuals with a passion for people, hospitality, and service excellence. The GM will be responsible for overseeing day-to-day operations, guest experiences, staff management, financial performance, and ensuring the highest standards of service.

We encourage female professionals to apply and welcome candidates from diverse backgrounds who share our passion for people and hospitality.

Key Responsibilities

Lead, manage, and inspire resort staff across operations, housekeeping, F&B, front office, and guest services.

Ensure seamless guest experiences with a focus on personalized service and attention to detail.

Oversee daily resort operations, including reservations, events, and recreational facilities.

Develop and implement SOPs to maintain high service standards.

Monitor financial performance, budgets, and reporting in alignment with business goals.

Build and maintain strong relationships with guests, vendors, and corporate partners.

Train, mentor, and develop team members to deliver professional hospitality standards.

Drive marketing, promotions, and guest engagement activities in collaboration with management.

Ensure compliance with safety, hygiene, and legal requirements.

Qualifications & Experience

Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred).

5–7 years of experience in hospitality, hotel, resort, or guest services leadership roles.

Strong leadership and people management skills with a “people-first” mindset.Excellent communication, problem-solving, and organizational abilities.Passionate about service, hospitality, and creating memorable guest experiences.Open to candidates from both traditional hospitality and customer-facing service industries.

What We Offer

A leadership role at Karachi’s first boutique beach resort.Opportunity to shape and grow a unique hospitality experience.Competitive salary and performance-based benefits.Supportive and inclusive work environment where women and diverse candidates are encouraged to thrive.

Job Type: Full-time

Work Location: In person